When will my order ship?
Orders ship within 24-48 business hours (Orders placed after 2:00 CST may not ship until the following business day).
*****Please be aware of processing time above when selecting your shipping method******
For overnight or rush orders, please email us at firstname.lastname@example.org BEFORE placing your order to verify we are able to get your order to you in time. We can not guarantee orders will ship sooner or arrive on time unless you speak with a customer service agent ahead of time (Notes on order are not sufficient). NOT ALL Shipping includes tracking.
Which Shipping Method Should I choose?
USPS is does not offer GUARANTEED shipping times. The quote for shipping on our website is via USPS, but does not guarantee on time delivery. Although USPS is typically more cost effective, we recommend FedEx or UPS if needing your order by a specific date.
EXCHANGES AND SALE:
Merchandise received after 14 days may be exchanged or returned for store credit only. Products sold at a discount over 40% are final sale and not returnable. Sales marked "Final Sale" are final sale and not returnable. All sale promotions apply to Birdies & Bows Merchandise only, unless indicated otherwise.
EXCHANGES: Please write EXCHANGE on your package for faster sorting and processing.
Please be sure to include the enclosed Return and Exchange Form which was enclosed in your original package.
Shipping is FREE on all items returned within 14 days of purchase using our return- shipping label (please email email@example.com to receive return shipping label).
Please send all return:
113 Clay Avenue, Lexington, KY 40502